Systemantics

People CMM is a Management Consulting Wet Dream

When I first heard that the SEI had a lesser-known counterpart to its Capability Maturity Model (CMM) called People CMM (P-CMM), I had to DuckDuckGo if it was a joke.

It isn’t, except in the same sense that CMM-I is a kind of cruel joke.

P-CMM uses the same 5 levels as the SEI CMM to “systematically transform chaotic workforce practices into strategic capability development” across 22 process area. Without any sense of irony, the process professes to “address critical people issues in your organization”, then immediately dropping the word “people” in favor of the terms “workforce” and “resource.”

p-cmm chart but spicy

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Solution Late

There is nothing quite so useless as doing with great efficiency something that should not be done at all — Peter Drucker

Despite what the godfather of management says, what the engineers want to talk about is:

  • Programming languages
  • AI
  • Cloud providers
  • UI Libraries
  • APIs
  • DevOps
  • Architecture patterns
  • Databases

I’m a people person damnit

What the customer doesn’t care about: (see above).

The things in the list don’t even matter! They’re fungible. Given three mainstream choices for programming language, AI, cloud, etc., literally any combination of them is sufficient.

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Le Châtelier's Principle

(noun) The tendency of systems to resist changes imposed upon them, returning to their original state when external pressure is removed.

When the engineering team tried to implement daily standups, the organization gradually reverted to its previous informal communication patterns within a few months.

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